SERVICE CENTER

Clear guidance.
Confident use.

From your first setup to everyday use.
Find the right tutorial and documentation for your motor.

01

Video tutorials

Choose your series for practical demonstrations of speed and rotation settings.

Integrated motor: speed and rotation00:50
Integrated seriesChinese audio

Integrated motor: speed and rotation

Get to know the panel and see how to adjust speed and rotation direction.

Watch tutorial
B split motor: speed adjustment01:05
B split seriesChinese audio

B split motor: speed adjustment

Follow a practical demonstration of speed adjustment on the B split motor.

Watch tutorial
B split motor: rotation direction00:24
B split seriesChinese audio

B split motor: rotation direction

See how to set the rotation direction on the B split motor.

Watch tutorial
S split motor: rotation direction00:49
S split seriesChinese audio

S split motor: rotation direction

See how to set rotation direction on the S split control panel.

Watch tutorial
02

Product manuals

Check your model and control panel to choose the right manual. Read online or download the original PDF.

CHPU integrated motor manual
Integrated seriesEnglish PDF

CHPU integrated motor manual

Two-digit display · Parameters and error codes

PDF · 1 pages · 113 KB
CHPU B split motor manual
B split seriesChinese PDF

CHPU B split motor manual

Four-key, four-digit panel · Split / direct-drive parameters and error codes

PDF · 3 pages · 76 KB
CHPU B split motor manual
B split seriesChinese / English PDF

CHPU B split motor manual

Four-key, four-digit panel · Bilingual operating instructions

PDF · 2 pages · 251 KB
CHPU S split controller manual
S split seriesEnglish PDF

CHPU S split controller manual

P / S / + / − panel · Parameters and error codes

PDF · 2 pages · 30 KB
03

Common questions

Confirm your model first, then find the instructions for your equipment.

How do I choose the right manual?

Check the motor and controller model, then compare the display and button layout. The integrated two-digit display, B four-key panel and S P / S panel use different parameters. Follow the manual for your version.

Find your manual
How do I adjust speed and rotation direction?

Tutorials cover the integrated, B split and S split models separately. Buttons and settings differ between panels. Confirm your series and watch its tutorial.

Find the matching tutorial
What if the B split panel buttons are locked?

In the B four-key, four-digit manual, C.2 controls the keyboard lock: 0 is unlocked and 1 is locked. The manual describes holding SET for 15 seconds to access C.2 and unlock the panel. Check your panel and manual version first.

Read the B split manual
What should I do when an error code appears?

Error codes have different meanings across series. Record the full code and check the error table in the matching manual. Disconnect power before checking external connections. Contact a technician for internal controller work or unresolved faults.

Contact after-sales support
Can I read and download manuals on my phone?

Yes. The online reader supports page navigation and zoom. Download PDF saves the original file. Some phones open a PDF preview first; use your browser’s download or save option to keep a copy.

What information should I prepare for support?

Prepare the motor and controller model, nameplate and panel photos, error code or a short video. Describe the equipment and how the problem occurred. Purchase information also helps identify the product. Our team will confirm repair options and any costs.

04

After-sales support

For further help, get in touch with our team.

Describe the issue clearly.
Get the right support.

  1. Identify the modelHave the motor nameplate and control panel photos ready.
  2. Record the issueShare the error code, a short video and equipment details.
  3. Contact our teamOur team will review the information and confirm next steps.
Send a service enquiry

TECHNICAL & AFTER-SALES CONTACT

137 2121 5116

Ms. Zhou

174363960@qq.com
Manager Zhou’s WeChat QR code
Contact on WeChat

Scan to add us and send your model and issue photos.

Video tutorials

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